Got questions? We’ve got answers.

SOLÉNA is the first luxury skincare line formulated specifically for Latina skin. Our products combine ancestral botanicals like Mexican hibiscus and Colombian orchid with clinical-grade peptides. Every formula is clean, cruelty-free, and designed to address the unique needs of melanin-rich skin — like hyperpigmentation, PIH, and barrier sensitivity that mass-market brands overlook.

Yes. Every SOLÉNA product is dermatologist-tested and formulated without parabens, sulfates, phthalates, or synthetic fragrances. We also skip common irritants like retinol (which triggers PIH on melanin-rich skin). Our clean formulas are gentle enough for sensitive skin while still delivering visible results.

If you have a specific sensitivity or allergy, email us at hello@solena.us and we’ll review the full ingredient deck with you before you order.

100%. Every SOLÉNA product is free from parabens, sulfates, phthalates, mineral oil, and synthetic fragrances. We use only clean, ethically sourced ingredients. Our formulas are cruelty-free, vegan, and made in the USA.

You can browse the full ingredient breakdown on our Ingredients page.

La Colección Dorada is our complete 3-step anti-aging ritual bundled together — Vida Plena peptide serum, Luz Dorada day cream, and Luz de Ojos eye cream. Plus a free Primera Luz Caffeine Gel Booster with every subscription shipment.

Starts at $84/mo (quarterly subscription). See the bundle →

Most customers notice improved hydration and softer skin from day one. Visible results in radiance, texture, and tone typically appear within 14–21 days of consistent use. For hyperpigmentation and fine lines, allow 4–6 weeks for optimal results.

Unlike retinol-based systems, there’s no “ugly phase” or adjustment period. You can use AM + PM from day one.

Yes. Subscribe and save 20% monthly or 30% on the 90-day supply. You can pause, skip, or cancel any shipment from your account page — no phone call required.

Every subscription shipment includes our Primera Luz caffeine gel booster ($24 value) as a free gift.

We offer a full 30-day money-back guarantee. If you don’t see results or aren’t satisfied for any reason, contact us for a complete refund. No questions asked, no hassle — we believe in our products that much.

See the full terms on our refund policy page.

We ship throughout the United States with free shipping on orders over $75. International shipping is on the roadmap but not live yet — join our email list to be first to know when we expand.

You’ll get a shipping confirmation email with a tracking link as soon as your order leaves our fulfillment center. You can also check status anytime on the Track Your Order page or in Mi Cuenta.

Orders ship within 1–2 business days from Miami. Standard US delivery is 3–5 business days. Expedited options are available at checkout. Full details on the shipping policy page.